1. Let them know your brand cares Let people know that your company co-experiences post-pandemic challenges together with customers. Sharing unsalesy, cheerful, and useful content on social media and a corporate blog, your company can be helpful and build trust with...

What does it take for your business to create truly remarkable experiences for your customers? It's all about investing in the right areas guided by three words beginning with M. Your planning and evaluation of customer experience efforts becomes very easy. 1....

Did you know it is six to seven times more expensive to get a new customer than it is to keep your current ones and that's why as a business owner is so important you learn how to retain a loyal customer base where they're talking about your products or services for...

Odor & Cleanliness:Keeping the premises clean and odorless shows how much you care about your business, therefore your customers Small Lies:Be genuine with your customers. Even a single lie can build mistrust and break a years-long relationship. Look at the...

1) It Improves Products and Services Without a proper feedback mechanism, we'll never know what does our Product/Service lack 2) Helps Measure Customer Satisfaction: Be it any industry, Customer is the king and their satisfaction is the topmost priority 3) Shows You...